UPDATE: All Services Restored – Eagle Experiences Internet and Telephone Service Outage
6 p.m., Monday, August 26 – Eagle technicians have repaired the failed equipment and all services are back up and running in the affected communities.
4 p.m., Monday, August 26 - Due to an equipment failure in Eagle Communications’ Hays Network Operations Hub, customers in the following communities are experiencing an Internet and Telephone outage: Hays, Ellis, Russell, WaKeeney, Victoria, Munjor, Ellsworth, Hoxie and Oberlin.
Eagle technicians have isolated the problem and are working to restore services. The company estimates that Internet services will be back up and running by 4:30 p.m. and Telephone services will be up around 6 p.m.