City Apology for Error on Top 100 Water Users List
EDITOR’S NOTE: Hays City Manager Toby Dougherty issued a news release Thursday morning (see below) which apologizes for errors in a recently released list of the top 100 residential water users in Hays.
That list was distributed to various media, including Eagle Communications and Hays Post, which used the incorrect information in our news stories earlier this month.
We have updated our news stories with the change.
August 15, 2013
Apology for Errors on Top 100 Residential Water Users List
In June, City staff prepared a list of the top 100 residential waters users. This list was distributed to the City Commissioners as part of a water planning session. Shortly after the planning session, the Hays Daily News and Hays Post requested copies of the report. After consultation with the City Attorney, it was determined that the information was public record and therefore released.
It has come to my attention that 19 names were inadvertently placed on the list that were not in the top 100 users. The error is unacceptable and inexcusable. I take full responsibility and apologize to these 19 customers for any inconvenience that has resulted from the publication of the list with their name included. Customers who were incorrectly included on the list are:
KC Western Investments
Again, I apologize for the error. It is unprofessional and unacceptable.
City of Hays staff has a duty to our customers to ensure errors like this are caught before they become part of the public record. I will do my best to ensure it does not happen in the future.
City of Hays
Phone: (785) 628-7320